1. Information We Collect
Contact Information:
- Name
- Mobile/WhatsApp number
- City
- State
- PIN code
- Kitchen, Wardrobe & Project Information
- Project type
- Kitchen type and shape
- Measurements and dimensions
- Material and finish preferences
- Carcass preferences
- Hardware and accessory selections
- Wardrobe requirements
- Other project requirements or messages submitted by you Franchise Enquiry Information
- Name and contact details
- City, state and PIN code
- Current profession/profile
- Current business or experience
- Preferred investment range
- Preferred franchise model
- Showroom or office availability
- Available space
- Expected starting timeline
- Preferred territory
- Lead source
- Preferred method of contact
- Any additional information voluntarily provided by you
2. How We Use Your Information
- Calculate and provide an indicative kitchen or wardrobe estimate.
- Save and manage your enquiry.
- Understand your modular kitchen, wardrobe or related project requirements.
- Contact you regarding your enquiry.
- Arrange further consultation or site-related discussions where requested.
- Prepare or follow up on quotations and proposals.
- Evaluate franchise enquiries and potential franchise territories.
- Contact prospective franchise partners.
- Provide customer support.
- Maintain business and enquiry records.
- Improve our products, services and customer experience.
- Protect our systems and prevent misuse or fraudulent submissions.
- Comply with applicable legal and regulatory requirements.
3. Consent
4. Estimates
5. Franchise Enquiries
Submitting a franchise enquiry does not automatically grant a franchise, dealership, territory or other commercial right.
Franchise opportunities, territories, commercial terms and appointments remain subject to evaluation, availability, documentation, approval and final agreement by Aura Kitchenz Pvt. Ltd.
6. Storage and Processing
Information submitted through our application may be transmitted to and stored in business systems used by Aura Kitchenz to manage customer and franchise enquiries.
We may use service providers and technology infrastructure providers where reasonably necessary to operate these services, store information, process submissions or maintain our systems.
Where third-party service providers process information on our behalf, such processing is intended to support operation of Aura Kitchenz services rather than the independent sale of user information.
7. Data Security
We take reasonable technical and organisational measures designed to protect information against unauthorised access, misuse, alteration, loss or disclosure.
Information transmitted by the Aura Kitchenz Android application to its online service is intended to be transmitted using encrypted HTTPS connections.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Sharing
Aura Kitchenz does not sell personal information submitted through the app.
Information may be accessed or shared where reasonably necessary with:
- Authorised Aura Kitchenz personnel.
- Service providers supporting hosting, storage, communications or technical operations.
- Professional advisers where reasonably necessary.
- Government authorities or other parties where disclosure is required by applicable law, regulation, court order or lawful governmental request.
- A successor entity in connection with a lawful merger, acquisition, restructuring or transfer of business, subject to applicable legal requirements.
We aim to limit such access to what is reasonably necessary for the relevant purpose.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including enquiry management, customer service, franchise evaluation, business
records, dispute resolution, security, and applicable legal or regulatory requirements.
When information is no longer reasonably required, we may delete or anonymise it, subject to applicable legal and legitimate record-keeping requirements.
10. Requesting Correction or Deletion
You may contact Aura Kitchenz if you wish to request correction or deletion of personal information that you previously submitted through our app or website.
Please provide sufficient information for us to identify the relevant enquiry.
Certain information may need to be retained where required by applicable law, necessary for legitimate record-keeping, fraud prevention, dispute resolution, or establishment or defence of legal claims.
11. Children
The Aura Kitchenz application and franchise services are intended for adults seeking home-interior services or business/franchise opportunities.
They are not designed or directed specifically toward children.
We do not knowingly seek to collect personal information from children through these enquiry forms.
12. Third-Party Services and Links
Aura Kitchenz services may contain links or integrations that allow users to access third-party services, websites or applications.
Those third parties may operate under their own privacy policies and terms. Aura Kitchenz is not responsible for independent privacy practices of third-party services.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our application, services, business practices or legal requirements change.
When material changes are made, the revised policy will be published on this page and the “Last Updated” date will be changed accordingly.
Users are encouraged to review this Privacy Policy periodically.
14. Contact Aura Kitchenz
For privacy-related questions, requests for correction or deletion, or concerns regarding personal information processed through Aura Kitchenz services, please contact:
Aura Kitchenz Pvt. Ltd. Lucknow, Uttar Pradesh, India Website: www.aurakitchenz.in